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2. Substitute delegates are acceptable at any time and notification of substitution should be emailed to conferences@ukhca.co.uk.
3. Cancellations will only be accepted at least seven calendar days before the event. Cancellations must be sent in writing and will incur an administration fee of 20% + VAT. If less than seven calendar days notice is given then the full purchase amount is due.
4. In the event of cancellation of the event by the organisers, liability will be restricted to the refund of fees paid.
5. Any overnight accommodation and transportation costs are the responsibility of the delegate.
6. Attendance at our events may entitle delegates to an extensive range of teaching materials that remain the intellectual property of UKHCA. By completing this transaction you agree to any course materials being used solely by your organisation. Course materials may not be photocopied or reproduced in any other format without prior written permission of UKHCA.
7. Programme content is subject to change. Should a ticket cancellation be requested because of a programme change then refunds will only be offered if requested at least seven calendar days before the event. Cancellations must be sent in writing and will incur an administration fee of 20% + VAT.
8. UKHCA reserves the right to refuse admission where it deems necessary. In this instance a ticket refund will be provided if necessary.
A VAT invoice will be sent by return.
Registered in England. Company Registration Number: 03083104.